Houselift support

We read every message. Write to mark@clearmorninglabs.com and you'll hear back from a person, usually within two business days.

Common questions

How do I delete my account?

In the app: Account → Delete my account. The screen shows exactly what will be deleted and what stays, and nothing happens until you type DELETE to confirm. If you're the only owner of a household other people use, you choose a new owner from its members in the same step. If you can't sign in, email us from the address on your account and we'll delete it for you.

Can I get a copy of my data?

Yes. Email us from the address on your account and we'll send you your properties, items, records and photos. A built-in export is planned.

Something was read wrong from a photo

Every detail is shown for you to check before saving, and you can edit any of it afterwards (open the item, then the pencil). Values that were hard to read are highlighted. If it keeps misreading a kind of label, send us the photo and we'll look into it.

How many photos can be read?

Adding things by hand is always unlimited. Reading photos with AI is included up to an allowance shown on the Remember screen. If you need more, write to us.

I received an invitation but the link doesn't work

Invitation links work once and expire after 14 days. Ask the person who invited you to send a new one from Account → People.

Who can see what I add?

Everyone in your household, according to their role: owners and editors can add and change things; view-only members can look things up but don't see amounts on records; someone given access to a single property sees only that property's items. You decide what to share with anyone else, item by item.

Privacy

See our Privacy Policy for what Houselift stores, who processes it, and how long it's kept.